To understand and share the feelings of another person, often used in professional contexts to describe effective communication and interpersonal skills.
“The manager took the time to empathize with the customer's concerns, which helped to resolve the issue efficiently.”— Customer Service
“The team leader encouraged her colleagues to empathize with their target audience when designing the new product features.”— Product Development
Origin: From Greek 'empatheia', meaning 'passion' or 'emotion', derived from 'en' (in) and 'pathos' (feeling).
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